Zoho Survey is a great tool for data collection
We use Zoho Survey to conduct both in-house surveys, as well as polling our clients and leads to gauge their thoughts on our services and …
Overview
What is Zoho Survey?
Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.
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Popular Features
- Custom logo/branding (8)10.0100%
- Changes to live survey (8)10.0100%
- Question design help (8)10.0100%
- Themes (8)5.050%
Pricing
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What is Zoho Survey?
Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is SurveyMonkey?
SurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand…
What is Zoho Forms?
Zoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile…
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What is Zoho Survey?
Zoho Survey Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Zoho Surveys is a survey and form building platform with an intuitive interface able to build branched, logic-based surveys with collaborative capabilities.
Reviewers rate Survey templates and Custom logo/branding and Changes to live survey highest, with a score of 10.
The most common users of Zoho Survey are from Small Businesses (1-50 employees).
Comparisons
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(37)Attribute Ratings
Reviews
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December 24, 2018
Zoho Survey - Another Tool in the Zoho Toolbox
We use Zoho Survey to gather feedback once we've completed a customer project. It's used mainly for our sales department currently. We've got surveys in development to publish in other departments and to gather feedback at different stages of our customer life cycle.
- Zoho Survey comes with a simple UI and the builder offers many different question types. Its strength may be in simpler or more basic surveys, but it is definitely intuitive enough to design a very in-depth survey. Publishing surveys is again a straightforward process and is easy to do.
- The piping and logic features provide a better user experience for survey respondents, and are easy to configure within Zoho Survey. New features are always being added to Survey and the resources pages offer great detailed info on how to use the features of Zoho Survey.
- The integration with other Zoho apps (Zoho CRM, Zoho Analytics, etc.) is a real strength. Zoho has ingeniously created an entire "operating system" for business that integrates all their apps so perfectly. For example, if you send a project survey to a contact you can view their response contextually within the CRM system. So basically, project managers can stay in the CRM and see all Zoho Survey responses from their customers.
- Survey scoring is a great feature as well!
- The layouts and themes may be a bit lacking. They suit our needs perfectly, however I have compared other survey platforms and they have very nice features that Zoho Survey may not have.
- I've not figured out how to edit the contextual view of surveys within the CRM. Maybe this is not possible, but if it is I may choose to show different fields.
- We've only ever required some basic reporting from our surveys, which Zoho Survey provides. However, for one particular survey some time ago, I did look into a more advanced report and found it a bit complex. Zoho Survey does integrate with Zoho Analytics (formerly Zoho Reports), where we can integrate our Survey data with basically any other data source, so knowing this is available is a huge plus; figuring out how to set up the reports is another story but I am sure I could figure it out.
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- No impact measured on our end really, just a positive brand building tool to reassure our customers that we care about their opinion and offer them a chance to provide any sort of feedback.
- Google Forms and Typeform
Google Forms is about as basic as it gets and I use this personally. Typeform seems to be at the complete opposite end of the survey spectrum in that it has one of the best UI's I've ever seen and has so many cool features. I've not ever used Typeform but have evaluated it. At the end of the day the integration and insights we get from using the Zoho platform made Zoho Survey the right choice for us.
December 20, 2018
The best tool to do surveys with a very intuitive interface
Our organization constantly wants to capture the needs of our clients and the best way to do it is through surveys. We have been using this application for the last few years and we have found it to be very versatile and easy to use, everyone in our organization has used it. Its friendly interface and its capabilities have saved us time and money while maintaining excellent quality.
- It has a large number of surveys that are free and customizable.
- It is very simple to use, has a user-friendly interface.
- It has great functions that allow analyzing the results.
- Connection of the surveys direct to customers is fantastic.
- The interface is usually very monotonous, They could include more dynamism.
- It's a little complicated to extract all of the individual responses.
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- The results obtained have been great in relation to the saving of time and money that we have saved.
- It's so simple to use, has allowed everyone in the organization to use it, which is great for the contribution that each partner offers.
Zoho Survey has great capabilities that make it a very robust application. It is very simple to use, it has a very friendly interface and it is also more economical. It has a free version that allows you to explore its capabilities. It is definitely the best application to do surveys.
November 24, 2018
Zoho Survey - strong platform intergated with other Zoho products
We have used Zoho Survey to do customer and user surveys on a case-by-case basis. It is flexible and easy to create surveys. We have found it to be cost-effective and works well on both desktop and mobile and integrates within the entire Zoho suite quite nicely. It may not have the name recognition of other products like SurveyMonkey, but overall, stacks up very well and we have found it to be more cost-effective.
- Creating customised surveys
- A/B testing of concepts, voting on product designs and logos
- Live tracking and communicating of survey results
- It can be a little "clunky" if you are not experienced in how Zoho Products work
- The pricing is a little harder to grasp than other products
- Customization is not as flexible as some other products out there
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- We have been able to get effective feedback from existing contacts in a timely fashion
- We have done live time-restricted surveys with a one-use link that have worked well
- The reporting and results tracking is good
We went with Zoho Survey largely because we use other Zoho products. I did try SurveyMonkey and actually found it a little overwhelming in terms of how much customization you could do with it. Once back with Zoho Survey, having used other Zoho products, I was more comfortable with the way it worked (although Zoho's UI does have its quirks to get used to). Recommended for Zoho Users especially.
March 22, 2018
Bectran Review
Zoho Survey is used across our entire enterprise but mainly by the sales team. It helps show which accounts belong to whom so that way no one is crossing into someone's business. It helps show which company is at which stage which is huge for the sales team. It helps us break down where each company is at so we can create the right and necessary steps for these companies to do business with us.
- Helps us create beneficial surveys to find out what type of work needs to get done
- Helps create fully customizable surveys
- Helps collect date and answers
- nothing at this time
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- It is very cheap which is great for smaller start up companies
- Very easy to operate
- Very receptive